What information we collect, how we use it and the choices you have.

Effective date: October 19, 2026

Blue Ridge Boat Docks (“Blue Ridge Boat Docks,” “we,” “us” or “our”) operates blueridgedock.com and our online store. This Privacy Policy explains what personal information we collect when you visit our website, shop with us, request a quote or contact us, and how we use and share it. It applies to customers and visitors in the United States.

Information we collect

Information you give us. When you place an order, request a quote, fill out a contact, dealer or careers form, sign up for DockGuard, or email or call us, we may collect:

• Name, email address, phone number, and billing and shipping/delivery addresses
• Order details, such as products, quantities, delivery or installation choices and order notes
• Information about your property or dock project that you share with us (for example, lake location, photos and measurements)
• Business details for dealer applications (company name, business address, areas served)
• Job application details, including any resume you upload
• Messages and other information you choose to send us

Payment information. Card and other payment details are entered directly with our payment processors (such as WooPayments/Stripe and PayPal). We do not store full card numbers on our website. We receive limited information such as the payment type, the last four digits of a card and the transaction status.

Information collected automatically. When you use our website we and our service providers may collect your IP address, browser and device type, pages viewed, referring website, approximate location and the date and time of your visit, using cookies, pixels and similar technologies.

How we use your information

• Process, fulfill and deliver orders, including pickup, local delivery, freight and installation
• Provide quotes, schedule work and communicate with you about your order, project or DockGuard membership
• Respond to questions, dealer applications and job applications
• Process payments, calculate sales tax and prevent fraud and spam
• Send service messages such as order confirmations, shipping updates and appointment reminders by email or text
• Send marketing emails or texts if you have agreed to receive them (you can opt out at any time)
• Understand how our website is used and improve it, our products and our advertising
• Comply with legal obligations and protect our rights

How we share your information

We do not sell your personal information for money. We share information only as needed to run our business, including with:

• Shipping and delivery partners, such as freight brokers, trucking companies and parcel carriers, who receive your name, delivery address and phone number to deliver your order
• Manufacturers and suppliers that ship products directly to you
• Service providers that host our website and help us run our business, such as payment processors, sales tax services, email and texting services, scheduling and invoicing software, anti-spam tools and website analytics
• Advertising and analytics partners (for example, Google, Meta/Facebook, Pinterest and TikTok) that use cookies and pixels to measure visits and show our ads
• Authorities or others when required by law, to protect our rights or safety, or in connection with a sale or transfer of our business

Cookies and advertising

Our website uses cookies to keep your cart working, remember your preferences, measure traffic and support advertising. Some advertising and analytics partners may use this information to show you our ads on other websites, which some state laws may consider “sharing” or “targeted advertising.” You can block or delete cookies in your browser settings, and you can learn about opting out of interest-based ads at optout.aboutads.info. Blocking some cookies may affect how the store works.

Your choices and rights

• Marketing: click “unsubscribe” in any marketing email or reply STOP to a text message.
• Access, correction and deletion: you may ask us what personal information we have about you, ask us to correct it, or ask us to delete it, subject to records we must keep (for example, order, tax and warranty records).
• State privacy rights: depending on the state you live in, you may have additional rights, such as opting out of targeted advertising. We will honor requests as required by applicable law and will not discriminate against you for making a request.

To make a request, email office@blueridgedock.com or call (618) 294-6905. We may need to verify your identity before responding.

How long we keep information

We keep personal information for as long as needed to provide our products and services, support warranties and DockGuard memberships, and meet tax, accounting and legal requirements. When it is no longer needed, we delete or de-identify it.

Security

We use reasonable safeguards to protect personal information, including encrypted (HTTPS) connections and trusted payment processors. No website or system is completely secure, so we cannot guarantee absolute security.

Children

Our website and store are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to other websites

Our website links to other sites, such as social media, manufacturer and financing websites. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

Blue Ridge Boat Docks
14670 Pittsburg Road, Marion, IL 62959
Phone: (618) 294-6905
Email: office@blueridgedock.com